Job Opportunities

We hire staff on a rolling basis and welcome new applications.

See below job descriptions for the Shower Program Director and Site Operations Manager roles. Those interested should send their resumes to Julia@showerpowernyc.org.

Shower Program Director
Job Title: Program Director
Type: Part-Time, 15-20 hours per week

Job Summary:

The Program Director will be responsible for the overall operations, safety and security of the guests and volunteers of Shower Power’s shower operation. They will oversee the flow of people through the site, manage staff and volunteers, address any inquiries or disputes and report on the administration of the program to the Board.

Supervisory Responsibilities:

  • Manage on-site staff, responsible for:
  • Setting up and breaking down site
  • Tracking inventory
  • Registering guests and managing time slots
  • Instructing and enforcing the rules of the shower (time limit, bag limit…)
  • Ensuring cleanliness of the site overall (including personal belonging bins, shower stalls and restrooms)
  • Delivering a positive guest experience
  • Recruit volunteers and ensure site staff appropriately train and guide them, explaining appropriate safety procedures and ways to best interact with guests
  • Liaise with representatives of our partners on site as needed
  • Receive neighbor requests or feedback and communicate to the board
  • Participate in conversations with the Board to convey the staff feedback
  • De-escalate or resolve issues as they arise

Duties:

  • Encourage social distancing of guests while in line or in the parking lot
  • Coordinate wraparound services for guests through partner networks, tracking referrals and following up where necessary
  • Help troubleshoot any mechanical problems 
  • Oversee partner relationships and serve as the face of Shower Power to the local community
  • Submit reports on daily usage, inventory, and issues
  • Performs other related duties as assigned

Required Skills/Abilities:

  • Excellent interpersonal skills
  • Demonstrated leadership ability
  • Effectiveness in prioritizing tasks and to delegating them when appropriate
  • Punctual and trustworthy
  • Familiarity with basic plumbing and electrical work
  • Spanish/Mandarin language skills a plus

Physical Requirements:

  • Must be able to lift up to 30 pounds at times. 
  • Must be able to spend at least four hours outside in the summer

EMAIL RESUME JULIA@SHOWERPOWERNYC.ORG TO APPLY.

Shower Site Operations Managers
Job Title: Site Operations Manager
Type: Part-Time, 15-18 hours per week

Job Summary:

The site operations manager will be responsible for the safety and security of the guests and volunteers of Shower Power’s shower operation. They will oversee the flow of people through the site, address any inquiries or disputes and report on the daily operations to the Program Director.

Supervisory Responsibilities:

  • Train new volunteers, explain appropriate safety procedures and ways to best interact with guests
  • Instruct and enforce the rules of the shower (time limit, bag limit…)
  • De-escalate or resolve issues as they arise

Duties:

  • Set up the site at the beginning of service and break it down at the end of the day
  • Encourage social distancing of guests while in line or in the parking lot
  • Sign up clients for shower time slots and oversee the gate
  • Maintain inventory of essential service items (e.g. towels, soap, shampoo, etc.)
  • Coordinate wraparound services for guests through partner networks, tracking referrals and following up where necessary
  • Ensure cleanliness of the site overall (including personal belonging bins, shower stalls and restrooms)
  • Oversee volunteers and work to create a positive experience for all
  • Performs other related duties as assigned

Required Skills/Abilities:

  • Excellent interpersonal skills
  • Effectiveness in prioritizing tasks and to delegating them when appropriate
  • Punctual and trustworthy
  • Spanish/Mandarin language skills a plus

Physical Requirements:

  • Must be able to lift up to 20 pounds at times. 
  • Must be able to spend at least four hours outside in the summer

EMAIL RESUME JULIA@SHOWERPOWERNYC.ORG TO APPLY.

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